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CVE-2020-1776 · cross-distro fix matrix

CVE-2020-1776: When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and

Affects 1 Linux release across 1 (distro × package) combinations.

Fix per ecosystem

Each block below is a distro release where CVE-2020-1776 has a known fix. Run the listed command on that distro to remediate.

Debian bullseye

Source: Debian Security Tracker

  • otrs2→ fixed in6.0.29-1urgency: not yet assigned
    sudo apt-get install --only-upgrade -y otrs2
Are YOU affected by CVE-2020-1776?

5-second check on your actual server. Reads /etc/os-release, uname -r, and the distro's package manager; matches against this same cross-source index live.

curl https://mindsparkstack.com/scan.sh | bash
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