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CVE-2020-1767 · cross-distro fix matrix

CVE-2020-1767: Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version

Affects 1 Linux release across 1 (distro × package) combinations.

Fix per ecosystem

Each block below is a distro release where CVE-2020-1767 has a known fix. Run the listed command on that distro to remediate.

Debian bullseye

Source: Debian Security Tracker

  • otrs2→ fixed in6.0.25-1urgency: not yet assigned
    sudo apt-get install --only-upgrade -y otrs2
Are YOU affected by CVE-2020-1767?

5-second check on your actual server. Reads /etc/os-release, uname -r, and the distro's package manager; matches against this same cross-source index live.

curl https://mindsparkstack.com/scan.sh | bash
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