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CVE-2018-16587 · cross-distro fix matrix

CVE-2018-16587: In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.

Affects 1 Linux release across 1 (distro × package) combinations.

Fix per ecosystem

Each block below is a distro release where CVE-2018-16587 has a known fix. Run the listed command on that distro to remediate.

Debian bullseye

Source: Debian Security Tracker

  • otrs2→ fixed in6.0.11-1urgency: not yet assigned
    sudo apt-get install --only-upgrade -y otrs2
Are YOU affected by CVE-2018-16587?

5-second check on your actual server. Reads /etc/os-release, uname -r, and the distro's package manager; matches against this same cross-source index live.

curl https://mindsparkstack.com/scan.sh | bash
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