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CVE-2017-16854 · cross-distro fix matrix

CVE-2017-16854: In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.

Affects 1 Linux release across 1 (distro × package) combinations.

Fix per ecosystem

Each block below is a distro release where CVE-2017-16854 has a known fix. Run the listed command on that distro to remediate.

Debian bullseye

Source: Debian Security Tracker

  • otrs2→ fixed in6.0.2-1urgency: not yet assigned
    sudo apt-get install --only-upgrade -y otrs2
Are YOU affected by CVE-2017-16854?

5-second check on your actual server. Reads /etc/os-release, uname -r, and the distro's package manager; matches against this same cross-source index live.

curl https://mindsparkstack.com/scan.sh | bash
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